We sincerely hope you and your loved ones are safe and well. We would like to thank you for your patience, loyalty and understanding since the practice was forced to close for face-to-face care due to the Covid-19 pandemic in March. We have spoken to many of you in the last few weeks and provided pain relief, antibiotics and advice where necessary. We have also referred patients with severe dental emergencies to our local urgent dental centre. We are now, however, delighted to confirm that the Chief Dental Officer has announced that we can begin to plan our reopening of the practice and are so looking forward to welcoming you back to Cambray Dental.
Whilst the ‘official’ date from which we can see patients face to face is Monday 8th June, we would ask for your continued patience as we ensure we are fully prepared when we do reopen our doors. As the safety of our patients and team is paramount, it is imperative that our staff members are confident and comfortable with the necessary changes to our infection control processes and operating procedures and that we have plenty of appropriate Personal Protective Equipment (PPE).
When we do reopen on a gradual and phased basis, we will be scheduling appointments taking into account:
1. All of the safety guidelines that we are receiving from our regulators;
2. Patients in pain and dental emergencies;
3. The requirements of any vulnerable groups;
4. Outstanding treatment based on need;
5. Routine appointments that were postponed.
We will have to limit the number of people in the building at one time and so we ask that you please do not attend the practice without a prearranged appointment which will be confirmed to you by telephone.
We will contact you with screening questions. Please let us know if your email address or details have changed on team@cambraydental.co.uk for existing patients. For new patients please email enquiries@cambraydental.co.uk. If you have any questions or queries please call us on 01242 515599 and a member of our team will be very happy to discuss the situation with you.
Please understand that we are working flat out to get back to work and to serve our patients as quickly and safely as we can.
Keep an eye on our website and facebook for further updates.
We greatly appreciate your loyalty and support in these challenging times. We look forward to welcoming you back safely to the practice soon.
Stephen McElroy
Stephen and the Cambray Dental Team
01242 515599
enquiries@cambraydental.co.uk